March 11, 2021
Today’s episode is about systems and processes. As you start your ecommerce journey, you will probably do a lot of work. You will probably need people to do some of those work for you. However, you can save time and money as an ecommerce starter by using different productivity tools and project management apps that I will happily share with you. Many of these apps are free while some of them are not.
What I want you to realize is paying for these apps does not necessarily mean they are expenses. They’re actually investments that help you grow your business. If paying $10 monthly for an app will help you make $100,000 in profits, then that app is worth it, and there are many apps that are like that. These apps are not only beneficial for customer experience, but also in human resources and company culture.
Let’s listen in this episode and learn how to make your business efficient and enjoyable with these virtual tools!
[00:01 - 03:19] Opening Segment
[03:20 - 08:22] Customer Experience
[08:23 - 14:32] Your Store’s Internal Functions
[14:33 - 15:20] Closing Segment
“Time is money.” - Kristi Soomer
“I highly recommend mapping out some of your core processes in your business.” - Kristi Soomer
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